FAYETTEVILLE, NC

AIT, Inc., a long-standing technology and infrastructure company, announces the availability of AIT AI Workforce Solutions, a business automation service designed to help companies offload repetitive work to AI Employees while improving customer engagement, lead response, and day-to-day operational efficiency.

As businesses continue to look for smarter ways to manage customer inquiries, lead capture, website conversations, appointment requests, and repetitive support tasks, AIT AI Workforce Solutions gives organizations a practical way to add always-available AI support without overloading existing employees.

The service includes AI-powered workforce packages that help businesses respond faster, reduce manual workload, and allow human teams to focus on customer relationships, revenue generation, strategic growth, and other high-value tasks.

“Businesses do not need their best employees spending hours answering the same questions over and over,” said Mike Noble, COO at AIT. “AIT AI Workforce Solutions is designed to help companies put AI Employees to work on routine conversations, lead capture, customer follow-up, and support workflows so their teams can focus on growth.”

AIT AI Workforce Solutions can support businesses with:

• AI Receptionist capabilities for 24/7 customer engagement
• Website chat and customer conversation support
• Lead capture and lead qualification workflows
• Appointment request handling
• Repetitive customer support functions
• Business-specific AI workflow setup and configuration
• Ongoing monthly AI support

The goal is not to replace the value of human employees, but to help businesses use AI to reduce repetitive workload, improve responsiveness, and create more time for the work that drives revenue and customer satisfaction.

With AI Employees working around the clock, businesses can avoid missed inquiries, respond to website visitors faster, and create a more consistent customer experience. For small and growing businesses, this can help reduce overhead pressure while improving the ability to serve customers efficiently.

AIT AI Workforce Solutions is available now for businesses that want a structured AI workforce setup with workflow planning, business-specific configuration, and ongoing support.

To learn more or schedule a consultation, visit:

https://www.ait.com/ai-workforce-solutions/

About AIT

Advanced Internet Technologies, Inc. (AIT) is a privately held North Carolina-based technology company specializing in mission-critical infrastructure, web hosting, application support, digital services, and business technology solutions. Founded in 1995, AIT has served businesses ranging from small and medium-sized companies to enterprise, government, and organizational clients. AIT continues to help businesses grow, improve, and profit through technology, infrastructure, support, and innovation.

LONDON, England

As smartphones become a primary way people access information, learning, and workplace support, organizations face a growing challenge: creating learning that works effectively on a small screen. Learning on a smartphone isn’t simply desktop training shrunk to fit a smaller display.

Paul Clothier has more than 40 years of experience in instructional design, including over a decade at Apple. As smartphones and AI continue to change how people learn and access support, he draws on that experience in his new book, Mastering Mobile Learning Design: A Practical Guide, giving training professionals practical guidance for creating effective learning for today’s digital world.

“Smartphones have changed how people access learning and support, yet much of the available guidance still treats smartphone learning as a smaller version of desktop e-learning,” said Clothier. “Designing for smartphones requires a different approach. People are busy, their attention is divided, and they need clear, useful information at the moment they need it.”

Written for instructional designers, CLOs, teachers, and trainers, Mastering Mobile Learning Design offers practical guidance for creating smartphone learning that is clear, engaging, and designed for how people learn, work, and access information today.

“Many organizations still design smartphone learning as though people are sitting at a desk with plenty of time and attention,” said Clothier. “In reality, they may be travelling, working, solving problems, or looking for answers in the middle of a busy day.”

The book provides step-by-step guidance for designing smartphone learning, using video, graphics, interactions, and storytelling to create short, purposeful learning experiences. It covers learning and performance support, social learning, gamification, and other techniques that help people learn and apply information during the flow of work.

The book also explores how generative AI can support instructional designers, with practical examples of using AI to research topics, draft content, generate ideas, and adapt material for different audiences. It also examines emerging developments in AI-assisted design, personalization, and intelligent learning tools.

“The people you’re designing for are busy, and they need something useful right now,” said Clothier. “If learning isn’t clear, relevant, and easy to use, people will move on. Mastering Mobile Learning Design shows how to create learning that respects their time and helps them get what they need.”

Mastering Mobile Learning Design: A Practical Guide

Publisher: Routledge (Taylor & Francis)

Release date: April 23, 2026

ISBN-13: ‎978-1032008080

Available from: [1.1] https://www.amazon.com/Mastering-Mobile-Learning-Design-Practical/dp/1032008083

ABOUT THE AUTHOR

Paul Clothier is an instructional designer, author, educator, and speaker with more than 40 years of experience in learning design. He spent over a decade at Apple designing mobile learning for global sales teams and currently teaches instructional design and generative AI for the University of Cambridge. He speaks regularly at international conferences on learning, technology, and AI, and is the author of Mastering Mobile Learning Design: A Practical Guide.

For more information, please visit https://www.paulclothier.com or find him on LinkedIn at https://www.linkedin.com/in/paulclothier/.

MEDIA CONTACT:

Paul Clothier

[email protected]

+44 754 820 7425

Washington, DC

The Global Kratom Coalition (GKC) today commended Florida Attorney General James Uthmeier for signing an emergency rule that extends the state’s action against concentrated synthetic 7-hydroxymitragynine (7-OH) and, for the first time, expands it to capture a new generation of synthetic derivatives engineered to bypass the AG’s August 2025 emergency rule.

Effective June 22, 2026, Florida’s rule schedules concentrated synthetic 7-OH alongside its lab-made analogs — including concentrated mitragynine pseudoindoxyl, dihydro-7-hydroxymitragynine (MGM-15), and 9-fluoro-7-hydroxymitragynine (MGM-16) — as Schedule I controlled substances. The action closes the door on synthetic products that bad actors have rushed to market in order to bypass the synthetic 7-OH emergency scheduling rule.

While natural 7-OH occurs in only trace amounts in the dried kratom leaf, the novel concentrated synthetic products targeted by this rule bear little resemblance to the plant. Unscrupulous manufacturers isolate and synthesize these compounds into hyper-concentrated, ultra-potent products — sold as tablets — that can be up to 13 times more potent than morphine. Florida’s rule protects access to natural kratom leaf by requiring that any legal product contain no more than 1 milligram of these substances per gram, with at least 100 times as much natural mitragynine as 7-OH — a standard that unadulterated leaf meets on its own.

“Florida is once again leading the country by going after the synthetic products fueling the fourth wave of the opioid epidemic— not the natural kratom leaf that more than 23 million Americans have relied upon for decades,” said Matthew Lowe, Executive Director of the Global Kratom Coalition. “What makes today’s action so important is that it doesn’t stop at concentrated synthetic 7-OH. By scheduling the new lab-made derivatives, Florida is shutting the door on the next wave of synthetics, staying one step ahead of these unscrupulous manufacturers.”

Florida’s action builds on the Food and Drug Administration’s July 2025 recommendation to schedule concentrated synthetic 7-OH opioid products under the Controlled Substances Act. Both the FDA and the Attorney General’s office have made clear that these measures do not target natural kratom leaf, which has been consumed for centuries and presents minimal health concerns.

“These are not kratom. They are concentrated, chemically engineered opioids dressed up to look like a natural supplement,” Lowe added. “We commend Attorney General Uthmeier for protecting Florida’s families and consumers, and we urge other states to follow his lead — drawing a clear line between the natural kratom leaf and the synthetic drugs being sold in its name.”

The Global Kratom Coalition applauds Florida’s leaders for using their enforcement authority to hold illicit companies accountable and urges other states to follow Florida’s lead in distinguishing natural botanicals from the dangerous synthetic products masquerading as them.

To learn more about the Global Kratom Coalition and its mission, visit www.globalkratomcoalition.org. 

About the Global Kratom Coalition

The Global Kratom Coalition is dedicated to ensuring that natural kratom remains safe, accessible, and responsibly regulated, while protecting consumers from the dangerous, concentrated synthetic products that distort the public’s understanding of the kratom leaf. The Coalition advocates for science-based policy that clearly distinguishes natural kratom leaf from synthetic 7-OH and its derivatives. To learn more, visit www.globalkratomcoalition.org.