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Nevermiss Launches AI Receptionist to Help Small Businesses Capture Leads and Boost Revenue

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April 17, 2026 – In the modern service economy, the speed of response is often the primary determinant of a business’s commercial success. For small businesses—particularly in sectors such as home services, healthcare, and professional consulting—every missed call represents a tangible loss in revenue and potential long-term growth. To address the critical issue of unanswered customer inquiries, Nevermiss today announced the launch of its advanced AI-powered receptionist platform, designed to ensure that no call goes unanswered, regardless of the time of day or the volume of incoming requests.

Research indicates that a significant percentage of service-oriented businesses struggle to maintain constant availability due to staffing constraints, after-hours demands, and the inherent unpredictability of incoming lead flow. When a potential customer reaches a standard voicemail box, the friction created often leads them to contact a competitor immediately. Nevermiss serves as a strategic infrastructure layer for small businesses, providing an automated yet personalized interface that captures leads, answers frequently asked questions, and manages appointment scheduling with human-like precision. By maintaining a constant digital presence, the system prevents the revenue leakage typically associated with administrative downtime.

“Small business owners are currently facing a paradox where they must grow their customer base while simultaneously struggling to manage the basic communication channels that facilitate that growth,” said a spokesperson for Nevermiss. “Hiring additional front-desk staff is often cost-prohibitive for smaller operations, and traditional voicemail systems have become obsolete in an era that demands instantaneous engagement. Nevermiss was built specifically to bridge this gap, ensuring that businesses can capture, qualify, and convert every caller into a booked job without the overhead associated with traditional human resource expansion.”

The platform utilizes sophisticated conversational AI to handle a wide range of administrative tasks that typically consume the time of business owners. By integrating directly with scheduling calendars and CRM systems, the software identifies the caller’s intent in real-time, provides accurate information regarding services, and secures booking appointments before the interaction concludes. This capability is particularly vital for service businesses that experience high call volumes during off-peak hours or weekends, times when traditional office staff are unavailable. Through the Nevermiss dashboard, owners gain visibility into their communication logs, ensuring total oversight of lead management and customer interactions.

Beyond the immediate benefit of booking jobs, the system functions as a robust lead-capture tool. By gathering essential contact information and documenting customer inquiries, the platform ensures that no lead is lost to the digital abyss of an ignored voicemail. The data collected during these interactions allows business owners to analyze their lead pipeline more effectively and allocate resources toward the most profitable service segments. For those interested in seeing how this technology impacts the bottom line, detailed insights can be found at the company’s official website.

The scalability offered by this AI-driven solution is another key advantage for growing enterprises. Unlike human personnel, who are subject to the constraints of physical capacity and burnout, the AI platform can handle dozens of concurrent inquiries without a degradation in service quality. This allows service providers to expand their service areas and marketing efforts with the confidence that their intake capacity can evolve alongside their business. Detailed information regarding these capabilities is accessible via the Nevermiss support resources.

As the competitive landscape for local services continues to tighten, the ability to provide 24/7 responsiveness is shifting from a premium amenity to a mandatory operational standard. Nevermiss is positioned to help independent operators reclaim the revenue that is traditionally lost to the ‘voicemail gap.’ By leveraging machine learning to deliver a seamless client experience, the platform enables business owners to focus on their core expertise—delivering high-quality services—while the technology handles the complexities of client intake.

The platform is available for immediate integration, providing a turnkey solution for service businesses looking to modernize their customer support operations and improve their bottom line. For more information regarding Nevermiss and its suite of administrative tools, visit the Nevermiss landing page.

About Nevermiss

Nevermiss is a leading provider of AI-driven communication solutions tailored for small and medium-sized service businesses. The company specializes in building intelligent receptionist technology that automates lead capture, appointment booking, and customer query management. Headquartered in San Francisco, Nevermiss is dedicated to empowering local businesses with enterprise-grade operational efficiency.

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San Diego Civil Rights & Criminal Defense Attorneys Tim Scott and Marcus Bourassa of McKenzie Scott PC Selected to 2027 San Diego Super Lawyers and Rising Stars Lists

San Diego, CATim Scott earns San Diego Super Lawyers recognition for the 15th year; Marcus Bourassa named a Super Lawyers Rising Star for the 5th year, as the firm behind an $85 million civil rights verdict and record wrongful-death settlement against San Diego County continues to set the standard

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Tim Scott earns San Diego Super Lawyers recognition for the 15th year; Marcus Bourassa named a Super Lawyers Rising Star for the 5th year, as the firm behind an $85 million civil rights verdict and record wrongful-death settlement against San Diego County continues to set the standard

McKenzie Scott PC, the San Diego civil rights and criminal defense law firm known for record-setting results against government agencies, today announced that two of its trial attorneys have been recognized by Super Lawyers. Founding partner Tim Scott has been selected to the 2027 San Diego Super Lawyers list, marking his 15th year receiving the honor, and trial attorney Marcus Bourassa has been selected to the 2027 San Diego Rising Stars list, marking his 5th year of recognition.

Super Lawyers, a Thomson Reuters service, selects attorneys through a patented process that combines peer nominations, independent research, and evaluation of professional accomplishments. No more than 5% of attorneys nationwide are named to a regional Super Lawyers list, and no more than 2.5% are named to a regional Rising Stars list, which recognizes outstanding lawyers who are 40 or younger or have been in practice 10 years or less. Both attorneys will be featured in the San Diego Super Lawyers magazine, scheduled for publication on March 18, 2027.

 

1 11 San Diego Civil Rights & Criminal Defense Attorneys Tim Scott and Marcus Bourassa of McKenzie Scott PC Selected to 2027 San Diego Super Lawyers and Rising Stars Lists

 

Together, the two selections reflect the depth of a trial team that has secured some of the largest police misconduct, jail death, and wrongful death results in California history while maintaining one of the region’s most active federal criminal defense trial practices.

Tim Scott: 15 Years as a San Diego Super Lawyer

A graduate of Stanford Law School, San Diego civil rights attorney Tim Scott has defended people’s constitutional rights in the courtroom for more than 20 years. He began his career as a trial attorney with Federal Defenders of San Diego, Inc. before co-founding McKenzie Scott PC with Michele Akemi McKenzie. Peers have consistently recognized him as a San Diego Super Lawyer and Southern California Super Lawyer in both trial-court and appellate categories.

Scott served as lead trial counsel in K.J.P. v. County of San Diego, which produced an $85 million verdict, at the time the largest wrongful-death verdict against police in American history. As a criminal defense lawyer, he has approximately 80 civil and criminal jury trials to his credit, with acquittals, mistrials, or reversals on appeal in approximately three-quarters of his criminal cases. His Ninth Circuit appellate record includes reversals in securities fraud, wire fraud, RICO, bank robbery, and identity theft cases, and extensive litigation surrounding Fourth Amendment issues.

Scott is also the co-author, with retired federal district judge Larry A. Burns, of The Ninth Circuit Criminal Handbook (LexisNexis/Matthew Bender), a criminal law restatement relied on by practitioners and judges throughout the Ninth Circuit. The San Diego Criminal Defense Bar Association named him its 2016 Trial Lawyer of the Year.

Marcus Bourassa: 5 Years as a Super Lawyers Rising Star

Trial attorney Marcus Bourassa holds undergraduate and graduate degrees from Stanford University and a J.D. from Stanford Law School. Between his studies, he served as an intelligence officer in the United States Marine Corps, deploying to Afghanistan. After law school, he clerked for the Honorable Christina A. Snyder of the U.S. District Court for the Central District of California, then joined the federal defender’s office in San Diego, where he tried numerous cases to verdict, argued before the Ninth Circuit Court of Appeals, and earned numerous federal felony dismissals.

Bourassa practices across the firm’s civil rights and federal criminal defense groups. He served as co-counsel in the Brian Umana police shooting case, which produced the largest police wrongful death settlement in National City history, and is admitted to practice in California state and federal courts and the Ninth Circuit.

A Record of Landmark Civil Rights Results

The recognition follows a series of record-setting case results that have made McKenzie Scott PC one of the most recognized civil rights law firms in California. In each case below, the firm took on a government agency over a preventable death and secured the largest result of its kind for the jurisdiction involved.

$85 Million Verdict: K.J.P. v. County of San Diego (Lucky Phounsy)

In 2022, a jury awarded $85 million to the family of Lucky Phounsy after finding San Diego County Sheriff’s deputies responsible for his death. Phounsy called 911 in 2015 during a mental health crisis; deputies tased, struck, and hogtied him before restraining him face down in an ambulance, where his heart stopped. Tim Scott tried the case to verdict with co-counsel Mark F. Fleming. At the time, it was the largest police death verdict in U.S. history.

$16 Million Settlement: Estate of Hayden Schuck v. County of San Diego

In October 2025, the San Diego County Board of Supervisors approved a $16 million settlement for the family of 22-year-old William Hayden Schuck, who died of dehydration and untreated drug withdrawal after six days in San Diego Central Jail. It is the largest wrongful death settlement against San Diego County in its history and resulted in mandatory deputy training reforms on recognizing mental illness and substance withdrawal. Tim Scott was lead counsel on the McKenzie Scott trial team that represented the Schuck family. Learn more about the firm’s jail injury and in-custody death practice.

$1 Million Settlement: The Brian Umana Case, National City

In February 2025, the National City Council approved a $1 million settlement, reportedly the largest police wrongful death payment in the city’s history, over the 2021 shooting death of Brian Umana, a 28-year-old father shot at least ten times by officers during a mental health crisis. Tim Scott and Marcus Bourassa served as co-counsel alongside civil rights attorney Emily Howe of the Law Offices of Emily E. Howe.

Federal Criminal Defense Trial Experience

McKenzie Scott PC’s federal criminal defense practice is built largely from alumni of Federal Defenders of San Diego, Inc., the office appointed to represent people accused of federal crimes in the Southern District of California, one of the busiest federal criminal dockets in the country. Across more than 80 jury trials, approximately three-quarters of the firm’s criminal trials have resulted in acquittals, hung juries, or success on appeal.

The firm defends clients in federal and state investigations and prosecutions, including:

 

Frequently Asked Questions

Who at McKenzie Scott PC was selected to 2027 San Diego Super Lawyers?

Founding partner Tim Scott was selected to the 2027 San Diego Super Lawyers list, his 15th year of Super Lawyers recognition. Trial attorney Marcus Bourassa was selected to the 2027 San Diego Rising Stars list, his 5th year of recognition.

What is the difference between Super Lawyers and Rising Stars?

Super Lawyers recognizes no more than 5% of attorneys in each region. Rising Stars recognizes no more than 2.5% of attorneys in each region who are 40 or younger or have practiced 10 years or less. Both lists are based on peer input, independent research, and professional achievement.

What is the largest wrongful death settlement against San Diego County?

The largest wrongful death settlement against San Diego County in its history is the $16 million settlement McKenzie Scott PC secured in 2025 for the family of Hayden Schuck, who died in San Diego Central Jail custody.

What was the largest police in-custody death verdict in the United States?

In 2022, a San Diego jury awarded $85 million to the family of Lucky Phounsy in K.J.P. v. County of San Diego. At the time, it was the largest police death verdict in American history. McKenzie Scott PC founding partner Tim Scott tried the case.

Does McKenzie Scott PC handle federal criminal defense cases?

Yes. McKenzie Scott PC is a San Diego federal criminal defense firm whose attorneys trained at Federal Defenders of San Diego. The firm handles white-collar crimes, insurance fraud, money laundering, border arrests, drug trafficking, and firearms cases, along with federal appeals in the Ninth Circuit.

How do I contact a San Diego civil rights or criminal defense attorney at McKenzie Scott PC?

Call McKenzie Scott PC at (619) 794-0451 or request a free case evaluation online. The firm’s office is located at 1350 Columbia Street, Suite 600, San Diego, California 92101.

About McKenzie Scott PC

Led by founding partners Michele Akemi McKenzie and Tim Scott and protecting civil rights and providing criminal defense since 2000, McKenzie Scott PC is a San Diego trial firm that fights for the little guy against the power of government and corporate money. The firm represents clients throughout Southern California in civil rights litigation, including police misconduct, jail injury and in-custody death, and police-involved dog shooting cases; criminal defense and federal criminal defense; and personal injury, wrongful death, and employment law matters. Meet the full team of trial attorneys, review featured cases and trial results, or see the firm in the news. Attorneys seeking to co-counsel may visit the attorney referrals page.

Media Contact Information

Jason Kitchen
McKenzie Scott PC
1350 Columbia Street, Suite 600, San Diego, CA 92101
[email protected]
Phone: (619) 794-0451
Web: mckenziescott.com

Attorney advertising. Prior results do not guarantee a similar outcome. Super Lawyers and Rising Stars are selections made by Super Lawyers, a Thomson Reuters business.

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Kelsie Kimberlin’s Award Winning Film, “The Last Message,” Will Premiere At LA’s Royal Theater 9-13 October

LOS ANGELES, CAKelsie Kimberlin, a popular American Ukrainian singer and foundation director, traveled to Ukraine to film a movie chronicling her quest to find answers about the death of her 21-year-old cousin, Andrii Rachok, after he was killed by terrorists.  Kelsie spent a month in Ukraine, including all along the frontline, amidst drones and missile attacks, to […]

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Kelsie Kimberlin, a popular American Ukrainian singer and foundation director, traveled to Ukraine to film a movie chronicling her quest to find answers about the death of her 21-year-old cousin, Andrii Rachok, after he was killed by terrorists.  Kelsie spent a month in Ukraine, including all along the frontline, amidst drones and missile attacks, to seek absolution and forgiveness.   She realized that every Ukrainian has felt the pain of loss, but they remain committed to victory over the enemy.  She tells the stories of ordinary citizens who fight the demogorgon in their own way.  

kelsie kimberlins award winning film the last message will premiere at las royal theater 9 13 october Kelsie Kimberlin's Award Winning Film, "The Last Message," Will Premiere At LA's Royal Theater 9-13 October

Kelsie is the only international artist to be permitted to travel to the frontline to film a movie.  Her music videos about Ukraine have generated millions of YouTube views, and her songs have received global radio play and thousands of articles.  “Everyone needs to see my movie to understand the effect of the war on ordinary citizens,” said Kelsie.  “We all need to come together to defeat the terrorists.”

kelsie kimberlins award winning film the last message will premiere at las royal theater 9 13 october N2SfDO Kelsie Kimberlin's Award Winning Film, "The Last Message," Will Premiere At LA's Royal Theater 9-13 October

After the screenings of October 9th and 10th at 7:30 and October 11th at 3:20, Kelsie will answer questions from the audience about the film and Ukraine.  Tickets for the screenings are available here.  https://www.laemmle.com/film/last-message

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JustFor.fans Introduces Local Payment Options Across Latin America

LOS ANGELES, CAJustFor.fans (JFF) has expanded access for fans across Latin America with new local payment options in Brazil, Mexico and Colombia, announced during the inaugural GRABBYS Latin Awards in Medellín. JFF users in Brazil can now pay through Pix, while fans in Mexico can use SPEI and Colombian users can access the platform through PSE, giving customers […]

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JustFor.fans (JFF) has expanded access for fans across Latin America with new local payment options in Brazil, Mexico and Colombia, announced during the inaugural GRABBYS Latin Awards in Medellín.

justfor fans introduces local payment options across latin america y2OZnR JustFor.fans Introduces Local Payment Options Across Latin America

JFF users in Brazil can now pay through Pix, while fans in Mexico can use SPEI and Colombian users can access the platform through PSE, giving customers who may not use credit cards a familiar way to support models on JFF. The rollout follows the platform’s recent expansion into fully translated Spanish and Portuguese experiences and comes as JFF strengthens its presence across a region with significant model and fan communities.

“This past weekend, at the award show, we launched local payments from 3 countries with major JFF fanbases: Brazil (Pix), Mexico (SPEI) and Colombia (PSE),” said JFF founder Dominic Ford. “By accepting payments via these local methods, we are making it easier for fans without credit cards to access our site and our models. Additionally, we launched the site fully in Spanish and Portuguese a month ago.”

JustFor.fans’ involvement with the inaugural GRABBYS Latin Awards builds on its strong Latin American presence, including events in Mexico such as Collab Week Puerto Vallarta, as the platform broadens its outreach to fans and models across the region.

Visit JustFor.fans and follow on X @JustForFansSite & Bluesky @justfor.fans

About JustFor.fans

JustFor.fans (JFF) is a leading premium online adult community and self-publishing platform that engages models – straight, gay, trans & non-binary – with their fans in a private and secure setting.

A leader in anti-piracy JFF was launched in 2018 by esteemed filmmaker and entrepreneur Dominic Ford (DominicFord.com) and shaped with the idea of offering a platform where entertainers have the opportunity to act as their own producers/distributors with complete control over their own artistic works and performances.

With more than 15 years of building membership sites, Ford and his team’s objective is to offer JustFor.fans models several different avenues for making money on the site, including custom video clips, live cam shows, direct messaging and an online store. “We are committed to making JustFor.fans the Number One destination for ambitious content creators.”

X: @bsgpr

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