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Salesforce Signs Definitive Agreement to Acquire Fin
SAN FRANCISCO, CAAcquisition Strengthens Agentforce With Industry-Leading AI Customer Service Capabilities and Accelerates Adoption of Autonomous AI Agents Salesforce (NYSE: CRM) , the global leader in customer relationship management (CRM), today announced that it has entered into a definitive agreement to acquire Fin, formerly Intercom, a leading provider of AI-powered customer service solutions. Under the terms of […]
SAN FRANCISCO, CA
Acquisition Strengthens Agentforce With Industry-Leading AI Customer Service Capabilities and Accelerates Adoption of Autonomous AI Agents
Salesforce (NYSE: CRM) , the global leader in customer relationship management (CRM), today announced that it has entered into a definitive agreement to acquire Fin, formerly Intercom, a leading provider of AI-powered customer service solutions. Under the terms of the agreement, Salesforce will acquire Fin for approximately $3.6 billion, subject to customary purchase price adjustments.
Fin’s flagship AI Agent enables organizations to resolve complex customer inquiries autonomously across multiple channels, including live chat, email, WhatsApp, SMS, phone, and Slack. The platform is powered by Apex, Fin’s proprietary AI model specifically designed for customer support, delivering industry-leading resolution rates that outperform leading commercially available frontier models.
“Today marks an exciting milestone as we welcome Fin to Salesforce and further our vision of helping every company become an agentic enterprise,” said Marc Benioff, Chair and Chief Executive Officer of Salesforce. “Fin’s proven AI agent technology, exceptional talent, and customer-first approach will complement Agentforce and enhance our ability to deliver trusted, measurable business outcomes for organizations around the world.”
“This is a transformative moment for Fin and our customers,” said Eoghan McCabe, Chief Executive Officer and Co-Founder of Fin. “Our mission has always been to redefine customer service through AI. By joining Salesforce, we gain the scale, reach, and platform necessary to bring our technology to millions of users worldwide and accelerate innovation across the industry.”
Accelerating AI-Powered Customer Service
The acquisition builds on the momentum of Agentforce, which reached $1.2 billion in annual recurring revenue (ARR) in Q1 FY27, representing 205% year-over-year growth. Fin’s packaged AI offerings and proprietary models will complement Agentforce’s highly customizable platform, providing organizations with additional fast-to-value deployment options.
Upon completion of the transaction, Salesforce and Fin will offer customers expanded capabilities to deploy AI agents across customer service operations. The combined solutions will provide rapid implementation options for small and mid-sized businesses while continuing to support enterprise-scale transformations built on trusted data, security, governance, and integration.
Fin’s technology is designed to improve autonomous resolution rates, reduce service costs, and accelerate AI adoption. The company’s AI agents have demonstrated the ability to resolve an average of 76% of customer support interactions end-to-end. The acquisition will also add a highly experienced AI engineering team and a global customer base of more than 30,000 organizations.
Transaction Details
The transaction is expected to close during the fourth quarter of Salesforce’s fiscal year 2027, subject to customary closing conditions and regulatory approvals.
Based on the anticipated timing of the transaction, Salesforce does not expect any change to its previously announced fiscal year 2027 financial guidance issued on May 27, 2026. The acquisition is also not expected to affect Salesforce’s capital return program.
Forward-Looking Statements
This press release contains forward-looking statements regarding the proposed acquisition of Fin by Salesforce, including statements concerning expected benefits, integration plans, future business performance, financial guidance, and the anticipated timing of the transaction. These statements involve risks, uncertainties, and assumptions that could cause actual results to differ materially from those expressed or implied. Factors that may affect future results include the satisfaction of closing conditions, regulatory approvals, integration challenges, and other risks detailed in Salesforce’s filings with the U.S. Securities and Exchange Commission (SEC), including its most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Salesforce undertakes no obligation to update any forward-looking statements except as required by law.
About Salesforce
Salesforce helps organizations of all sizes become agentic enterprises by bringing together humans, AI agents, applications, and data on a trusted, unified platform. Through its innovative technology solutions, Salesforce enables customers to drive growth, improve productivity, and deliver exceptional customer experiences.
For more information, visit www.salesforce.com.
Media Contact
Salesforce Media Relations
Investor Relations
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Guardian Fire Services Completes Acquisition of Houston Fire & Security
Nashville, TN Guardian Fire Services, a national leader in fire and life safety services, today announced that it has completed the acquisition of Houston Fire & Security, a provider of commercial fire protection and security systems and services to Houston and the surrounding area. Founded in 2000, Houston Fire & Security has forged a reputation as […]
Nashville, TN
Guardian Fire Services, a national leader in fire and life safety services, today announced that it has completed the acquisition of Houston Fire & Security, a provider of commercial fire protection and security systems and services to Houston and the surrounding area.
Founded in 2000, Houston Fire & Security has forged a reputation as a trusted provider of life safety services to local customers, founded in reliability and local expertise.
The investment marks Guardian’s expansion into Texas and strengthens its position as a leading comprehensive fire protection and life safety services nationally. The investment will complement Guardian’s existing services, by incorporating Houston Fire & Security’s suite of fire alarm, sprinkler, extinguisher, and kitchen hood services into its offering.
Ray Misfeldt, CEO of Guardian Fire Services, said:
“At Guardian, we believe the best way to serve our customers is by partnering with exceptional local companies that share our commitment to quality, safety, and service. The acquisitions of Houston Fire & Security and Midwest Protection Services expand our presence in two important markets and strengthen our ability to deliver world-class fire and life safety solutions. By combining trusted local relationships with Guardian’s investment in people, technology, and operational excellence, we are building a national platform that sets a new standard for our industry. We look forward to continuing this growth with the support of Investcorp.”
Guardian’s investment in Houston Fire & Security is its third add-on investment since Investcorp’s North America Private Equity acquisition of the business in December 2025.
Vincent Bonoan, Founder of Houston Fire & Security, also added:
“After 26 years of building this company, choosing the right partner for its next chapter was deeply important to me. Guardian Fire Services stood out through their leadership, integrity, and genuine respect for our people. I’m confident our employees, customers, and legacy are in trusted hands, and I’m excited about what the future holds as part of the Guardian Fire Services family.”
Notably, earlier in July of this year, Guardian also acquired Midwest Protection Services guardianfireholdings.com , a leading Omaha, Nebraska-based provider of fire and life safety solutions for commercial customers. That acquisition also strengthened Guardian’s presence in the Midwest and expanded its ability to deliver comprehensive fire and life safety coverage to customers throughout the greater Omaha region.
Tim Rozmajzl, Co-Founder, Midwest Protection Services also stated:
“Guardian Fire Services is the right partner for Midwest Protection Services. Their commitment to quality, customer service, employees, and long-term relationships aligns closely with the values that have guided our business for more than 20 years. Together, we can build on the trusted local service our customers expect while leveraging Guardian’s resources to support continued growth and an even stronger future.”
About Guardian Fire Services
Guardian Fire Services provides nationwide fire and life safety solutions, including system installation, inspections, testing, monitoring, maintenance, and emergency support. Guided by its philosophy of National Fire and Life Safety. Local Expertise, Guardian Fire Services operates through a growing network of local partner companies, each maintaining deep community relationships and technical proficiency while benefiting from the scale and support of a national platform. Headquartered in Nashville, Tennessee, Guardian Fire Services serves commercial, industrial, healthcare, and educational customers across the United States, 24/7.
For more information, visit guardianfireholdings.com
Media Contact Details
William Lockhart
Corporate Marketing Manager
Email: Send Email
Phone: +16159813006
Website: guardianfireholdings.com
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Puppy Playground Named “Versatile Product of the Year” in the 2026 Pet Innovation Awards
Alexandria, VirginiaThe Alexandria company’s modular dog play system earns recognition for adaptable, commercial-grade design trusted in more than 12,000 facilities worldwide
The Alexandria company's modular dog play system earns recognition for adaptable, commercial-grade design trusted in more than 12,000 facilities worldwide
Alexandria, Virginia
Puppy Playground, the maker of modular dog playground equipment used in more than 12,000 facilities worldwide, has been named Versatile Product of the Year in the 2026 Pet Innovation Awards.
The award, presented by the Independent Innovation Awards, recognizes products across the pet care industry for creativity, usability, safety, and real-world impact. Puppy Playground took its category for one idea it has refined since 1994. Play equipment should bend to fit the dog and the space, not the other way around.

Every piece connects through the company’s Bone Connector system. Staff set each ramp, stair, tabletop, or platform onto hidden plastic connectors that lock them together. The pieces release in seconds. A full layout can come apart, get cleaned, and go back together as something new in minutes, which is exactly what a busy daycare floor needs when turnover and sanitation never let up.
The equipment is molded from commercial-grade polyethylene, with rounded edges, non-slip surfaces, and non-porous finishes that resist bacteria and withstand years of weather and daily use. The system is made to order in the USA and scales from the Mini Series for puppies and small dogs to the PRO Series for large breeds.
Because the Mini and PRO lines share the same connectors, a facility can start with a few pieces and expand to dozens without replacing what it already owns.

The company’s story goes back to 1988, when the Bessette family bought a run-down boarding kennel in Ormond Beach. Six years in, they had traced most of the behavior problems they saw to two causes: too much unspent energy and too little socialization. The group play areas they built to solve both became the foundation of the business Puppy Playground is today.
About Puppy Playground
Puppy Playground has designed and manufactured commercial-grade dog playground equipment since 1994. Based in Alexandria, Virginia, the company builds modular, made-in-USA play systems that support exercise, confidence, and socialization for dogs in daycares, boarding facilities, shelters, and homes worldwide. Learn more at Puppy Playground.
Media Contact Details
Jennifer Villa
MJI Marketing Agency
Email: Send Email
Website: mjimarketing.com
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Valtorc International is proud to offer our USA fabricated METAL SEATED 3 WAY BALL VALVES
Kennesaw, Georgia Valtorc International : USA Manufacturing Operations Valtorc international USA manufacturing operations has announced the completion of their new High Performance 3 Way all 316 Stainless Steel METAL SEATED ball valves.S372M series. These High performance 3 way ball valve packages, are being used in various industries worldwide. Chemical plant operations, Oil and Gas […]
Kennesaw, Georgia
Valtorc International : USA Manufacturing Operations
Valtorc international USA manufacturing operations has announced the completion of their new High Performance 3 Way all 316

Stainless Steel METAL SEATED ball valves.S372M series. These High performance 3 way ball valve packages, are being used in various industries worldwide. Chemical plant operations, Oil and Gas refineries, Food Processing plants, Water treatment facilities , and many other manufacturing plants worldwide. We are very proud of our engineering team, for the production and implementation, and fabrication of this high performance package. These packages are available in sizes from 1/2″” to 2″, in all stainless steel material, All packages are available with Pneumatic or Electric automation. Or can be used manually if required. We are very excited to promote these High quality packages, and are looking for qualified customers and distributors worldwide to help us promote these packages …
Valtorc International P.O. Box 1928 Kennesaw Georgia 30156
Call us. 770-423-7100
A J Bental
Email: [email protected]
Website: www.valtorc.com
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